Shipping policy
SHIPPING POLICY
Shipping Policy
We provide insured nationwide delivery within South Africa.
Processing Times
Loose diamonds: 10 - 15 business days
Custom rings: 20 - 30 business days
These timelines are estimates and may vary due to supplier production or logistical delays.
Delivery
All orders are:
-
Fully insured during transit
-
Shipped via reputable courier services
-
Delivered to verified physical addresses only
We do not deliver to PO Boxes.
The customer must be present to sign for delivery.
Risk Transfer
Risk transfers to the customer upon signed delivery confirmation.
If delivery fails due to incorrect address information provided by the customer, additional charges may apply.